Did the three questions distinguish process, change, and cause?
01 · Brief
What you know
The point is not to guess quickly. It is to spend scarce questions on information that can change your decision.
Depot42 technicians
Thirty days ago94% same-day
Now61% same-day
Known changesNone reported
The depot diagnoses and repairs industrial control modules. Headcount appears stable, demand appears normal, and managers insist the process has not changed. A growing queue now misses the last carrier pickup every night.
02 · Ask
Choose exactly three questions
Every answer is true. The value lies in deciding which uncertainty to remove first.
0 of 3 questions used
Choose the evidence with the highest decision value.